National Credit Adjusters is a company that buys and manages unpaid debts from various types of consumer loans and credit accounts. If you're getting billed or contacted by them, it's likely because they are handling a debt you owe. They offer easy payment options through their website, phone, or mail. They focus on being professional and secure while working to resolve these debts.
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The cancellation process requires multiple steps including reviewing the contract, canceling via phone or client portal, and then confirming the cancellation in writing by certified mail. This multi-step procedure with potential for dealing with disputes and follow-ups makes it moderately difficult for consumers.
Estimated Time
On average, it takes
15 minutes
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minutes to cancel a National Credit Adjusters Collection subscription.
How to Cancel National Credit Adjusters Collection: Step by Step
If you purchased through Credit Card:
- Log in to your account on the Relief App.
- Navigate to the **Settings** or **Subscription** section.
- Select **Manage Subscription**.
- Click on **Cancel Subscription** and follow the prompts to confirm your cancellation.
If you purchased through an App Store:
- Open the **App Store** on your device.
- Tap on your profile icon or **Account**.
- Select **Subscriptions**.
- Find and select **Relief App** from your subscriptions.
- Tap on **Cancel Subscription** and confirm your choice.
If you purchased through Google Play:
- Open the **Google Play Store** on your device.
- Tap on the **Menu** icon and select **Subscriptions**.
- Locate **Relief App** in your subscriptions list.
- Tap on **Cancel Subscription** and complete the prompts to confirm.
Tips & Tricks for Canceling National Credit Adjusters Collection
- Directly negotiate with National Credit Adjusters (NCA) rather than disputing through credit bureaus.
- Offer a settlement payment around 40-60% of the balance, especially during special occasions like your birthday month to increase chances of acceptance.
- Request written confirmation of zero balance or account settlement to ensure they update reporting.
- Avoid expecting pay-for-delete letters; NCA generally does not accept pay-for-delete agreements.
- Bypass the collection agency by contacting the original creditor to resolve the debt, although original creditors may not recall sold-off debts.
- Escalate by politely but firmly demanding the account status be updated to zero balance after payment has been made and wait 15-20 days for confirmation.
- Keep records of all communications including phone calls and letters to support your case if disputes arise.
- Note that disputing the debt on credit reports may not resolve the issue, as NCA may continue to report it as active despite disputes or payments.
- Persistence and timing are key; some users had success by calling repeatedly or timing negotiations strategically.
National Credit Adjusters Collection Customer Service Info
If you need assistance, here's how you can get in touch with National Credit Adjusters Collection's support team.
Cancel National Credit Adjusters Collection Script
Script
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Dear National Credit Adjusters Collection Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription with your service. Unfortunately, I have found that I no longer require the benefits of this membership at this time.
I appreciate the services you provide, but due to changes in my financial situation, I need to refocus my resources.
Thank you for understanding my request. Please confirm the cancellation at your earliest convenience.
Best regards,
Frequently Asked Questions
National Credit Adjusters Collection (relief.app) cancellation policy requires members to review their contract and can cancel via the client portal or by calling (866) 595-6313. After canceling by phone or portal, members should confirm the cancellation in writing through certified mail to avoid surprise fees. If problems occur, members can dispute charges and may file complaints with the BBB and FTC if necessary.
To cancel your subscription with National Credit Adjusters Collection (relief.app), you will need to verify your identity using your account number and billing ZIP code, which suggests that a password is not directly required for cancellation. However, this process involves secure verification details that you must have on hand. If you do need to reset a password related to your account, the password reset page can be found at https://www.nationalcreditsystems.com/ClientPWReset.aspx. For cancellation, it is also recommended to contact their phone support for direct assistance if needed.
- Unexpected charges: People may see charges they were not anticipating or did not authorize.
- Difficulty in understanding fees: Confusion over the nature and justification of fees can lead to cancellations.
- Poor customer service: Negative experiences with support representatives may discourage continuation.
- Ineffective debt collection: Customers may feel the service does not adequately resolve their debt issues.
- High fees or costs: Perception that the subscription or service fees are too expensive relative to benefits.
- Better alternatives: Customers might find more affordable or effective solutions elsewhere.
- Change in financial situation: Reduced income or increased expenses may force customers to cut non-essential services.
- Lack of transparency: Insufficient information on how payments are handled or how collections are conducted.
- Automatic renewal complaints: Frustration with automatic subscription renewals without explicit consent.
- Disputes over debt validity: Customers might contest the legitimacy of the debt being collected.
- Negative reviews or reputation: Hearing about other users’ bad experiences may prompt cancellations.
- Privacy concerns: Worries about how personal and financial data is managed and protected.
- Complex cancellation process: Complicated or cumbersome steps to cancel may deter initial sign-ups but cause cancellations when discovered.
National Credit Adjusters Collection (sometimes referred to as National Credit Care) can make cancellation unusually difficult by requiring you to cancel via phone or client portal and then confirm the cancellation in writing via certified mail. They may also charge additional fees that were not clearly disclosed upfront and use aggressive retention tactics after you attempt to cancel. Although there are no explicit contracts or early cancellation fees clearly outlined, you should be cautious of surprise fees and be prepared to dispute charges and firmly confirm cancellation to avoid ongoing billing.
Before canceling your subscription or membership with National Credit Adjusters Collection (relief.app), it is important to carefully review your contract terms and cancellation policy. Cancellation typically involves using the client portal or contacting customer service by phone and following up with a written confirmation by certified mail. Be aware that the company has been reported to use aggressive retention tactics after cancellation, and some consumers have encountered surprise fees not originally disclosed in the contract. Cancelling your subscription may mean losing access to credit repair services aimed at improving your creditworthiness for purposes such as qualifying for a mortgage. If you experience difficulty with cancellation or unexpected charges, you should dispute the charges promptly and consider filing complaints with the BBB or FTC if the company is unresponsive.
- Full name associated with the account
- Account number or reference number (if applicable)
- Email address used to register the account
- Mailing address associated with the account
- Phone number associated with the account
- Written request to cancel, sent via email or certified mail
- Details of services to be canceled (subscription, membership, program, etc.)
- Reason for cancellation (if required by the provider)
- Government-issued ID for account verification (sometimes requested)
- Signature on any written correspondence for additional verification
We've actually written a step by step guide on how to get a refund from National Credit Adjusters Collection. Check it out!
The Easiest Way to Cancel National Credit Adjusters Collection
If you’re frustrated trying to cancel your subscription, membership, or bill from National Credit Adjusters Collection—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to National Credit Adjusters Collection?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
