Transit is an app that helps you get bus and train times in your area and around the world. The basic version of the app is free to use, letting you see nearby transit options and plan simple trips. They also offer a paid subscription called Royale, which gives you access to extra features like tracking all transit lines, unlimited future schedules, custom themes, and more detailed trip planning. If you see charges from them, it's likely for this Royale subscription, which you can manage or cancel through your app store account.
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The cancellation process is straightforward and can be done within the app by accessing subscription management through a few taps and then following the standard app store or Google Play subscription cancellation process. However, the need to navigate both the app and the app store makes it slightly more complex than a single-step cancellation.
Estimated Time
On average, it takes
3 minutes
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minutes to cancel a Transit • Bus & Train Times subscription.
How to Cancel Transit • Bus & Train Times: Step by Step
If you purchased through App Store:
- Open the Transit app.
- Tap on the gear icon at the top left of the main screen.
- Tap the Royale banner.
- Scroll down and tap "Manage subscription".
- You will be redirected to the App Store where you can cancel your subscription.
If you purchased through Google Play:
- Open the Transit app.
- Tap on the gear icon at the top left of the main screen.
- Tap the Royale banner.
- Scroll down and tap "Manage subscription".
- You will be redirected to the Google Play Store where you can cancel your subscription.
Tips & Tricks for Canceling Transit • Bus & Train Times
- Cancel the subscription through the app stores: Users recommend going directly to the App Store or Google Play Store where the subscription resides, rather than contacting Transit support.
- Cancel before trial ends: To avoid charges post-free trial, cancel the subscription a day or two before the trial period expires.
- Use clear, polite language when contacting support: If needing to escalate, users find polite but firm language requesting confirmation of cancellation and refund helpful.
- Request a refund immediately: If charged after cancellation, promptly request a refund with a clear explanation and evidence of cancellation.
- Keep screenshots and email confirmations: Save all cancellation confirmations and correspondence for proof in case of disputes.
- Escalate via social media if needed: Some users report quicker responses and resolution by tweeting or messaging Transit’s official social media accounts.
- Timing matters: Try canceling during business hours for faster response and avoid subscription renewals on weekends or holidays.
- Be aware of app-specific subscriptions: The Transit Royale subscription is managed by app stores, so canceling must be done through Google Play or Apple App Store subscriptions settings.
Transit • Bus & Train Times Customer Service Info
If you need assistance, here's how you can get in touch with Transit • Bus & Train Times's support team.
Cancel Transit • Bus & Train Times Script
Script
Copy
Hello,
I hope this message finds you well. I am writing to request the cancellation of my subscription to Transit • Bus & Train Times. Due to recent changes in my travel plans, I no longer find the subscription necessary for my needs.
I would appreciate your assistance in processing this cancellation promptly. Thank you for your understanding and support.
Best regards,
Frequently Asked Questions
The Transit app's Royale subscription can be changed or canceled through the app by going to the settings, tapping the Royale banner, and then managing the subscription via the App Store or Google Play Store. Refund requests must be made through the respective store (Apple App Store or Google Play Store), with specific instructions and support available, especially if more than 48 hours have passed since purchase.
To cancel your subscription for Transit • Bus & Train Times, you will need to access your account, which typically requires your password. If you don't remember your password, you can reset it using the Transit app's password reset process. The reset password process requires you to enter your email, receive a reset link, and open that link on your phone within 30 minutes. You can start the password reset process here: https://help.transitapp.com/article/201-manage-your-transit-account. Unfortunately, there is no indication of phone or unauthenticated support allowing cancellation without a password.
- Subscription costs too high or unaffordable
- Accidental charges or charged after free trial cancellation
- Dissatisfaction with app performance or features
- Infrequent use of the app or services
- Switching to a different transportation app
- Issues with subscription management or cancellation process
- Unavailability or expiration of community subscriptions
- Lack of desired transit options in the app
- Frustration with customer support or refund policies
- Billing issues such as double charges or payment failures
Transit • Bus & Train Times subscription can be canceled at any time, but you must do so through the platform where you subscribed (Apple App Store or Google Play Store). Important landmines to be aware of include that you need to cancel at least 24 hours before the renewal to avoid being charged for the next period, and no refunds are issued for cancellations once the subscription period has started. If you cancel during a free trial, no charges will apply, but after the trial, you are responsible for timely cancellation to avoid billed charges. Refund requests must go through Apple or Google stores and the app itself does not issue refunds. There are no contracts or early-cancellation fees, but timely cancellation is crucial to avoid automatic renewals.
Before cancelling your Transit Royale subscription, it's important to know that core app features remain free, such as access to a limited trip planner (max 3 results), arrival and departure times for a few nearby transit lines, and the ability to track your trip. However, without Royale, you lose access to unlimited transit schedules, full details for distant lines, and expanded trip planner results. You will also lose custom themes, additional icons, and the GO celebrity status features. The app will still show next departure times for nearby lines, but detailed info for lines farther away will be limited or removed after a 2-week grace period.
- Login credentials (username/email and password) for the Transit app account.
- Device access to the app (needed for in-app management and cancellation).
- Email address used to create the Transit account (needed especially if cancelling via support or with partner services).
- Access to the App Store or Google Play account if you subscribed using in-app purchases (to manage and cancel subscriptions).
- Name of the subscription or pass you want to cancel (e.g., Royale, city transit pass, bikeshare pass).
- Transaction history or ticket details (needed if requesting a refund for a specific ticket or pass).
- Partner account details (for services purchased through the app, such as city transit agencies or bikeshare operators; you may need to contact the partner directly).
- Payment method details if needed for verification by a support team (e.g., for refund requests).
- Contact information for local agency or bikeshare operator (if the pass or membership was established through a partner, cancellation is typically handled by the partner directly).
- Time window for refund requests (some agencies limit how soon after purchase you must request a refund).
- Receipt or invoice number (may be required for refund or cancellation requests, especially via App Store/Google Play).
We've actually written a step by step guide on how to get a refund from Transit • Bus & Train Times. Check it out!
The Easiest Way to Cancel Transit • Bus & Train Times
If you’re frustrated trying to cancel your subscription, membership, or bill from Transit • Bus & Train Times—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
