Overview
Beekman 1802 offers a variety of skin and body care products made with nutrient-rich goat milk. They have skincare products like cleansers, toners, serums, moisturizers, face masks, and sunscreens. They also offer body care items including soaps, body creams, lotions, hair care, deodorants, and hand care products. Customers can shop by skin concerns, skin type, or ingredients to find what works best for them. In addition to products, Beekman 1802 provides virtual services such as free esthetician consultations and kindness coaching. The company is committed to being kind to skin, animals, the planet, and the community, with cruelty-free products, recycling programs, and community donations. They also offer free shipping on orders over $80 and a subscription program with savings and free shipping.
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The information was directly obtained from the Beekman 1802 official website about their services and products, explained in clear and simple terms suitable for a general consumer audience.
How to Get a Beekman 1802 Refund: Step by Step
If you purchased through Beekman1802.com website:
- Log into your Beekman 1802 account at beekman1802.com.
- Navigate to the "Subscriptions" section from the main account menu.
- Confirm or cancel your subscription if required; cancellation must be done at least one full business day before next charge date.
- If you want a refund for a recent charge, since no formal online refund flow exists, contact Beekman 1802 customer service directly:
- Click the chat icon at the bottom right of the webpage on beekman1802.com to start a live chat with the support team.
- Alternatively, call Neighbor Services at (888) 801-1802 Monday to Friday from 9am to 5pm EST.
- When requesting a refund, mention that your subscription renewed automatically without prior notice or emphasize that the subscription or service was unused to increase your chances of getting a refund.
If you purchased through third-party platforms like Apple or Roku (if applicable):
- Open the relevant app or platform (e.g., Settings app on iPhone for Apple subscriptions).
- Navigate to your subscriptions section (e.g., tap your Apple ID > Subscriptions on iOS devices).
- Find the Beekman 1802 subscription and select it.
- Initiate a refund request through the platform’s official refund request feature.
- Use refund messaging tactics such as stating that the renewal was unexpected or the service was not used.
How to Contact Beekman 1802
If you need assistance, here’s how you can get in touch with Beekman 1802 support team:
Tips and Tricks for Getting a Beekman 1802 Refund
- Be calm but firm in your emails and clearly state the issue with your product.
- Mention an FTC complaint or other regulatory body to prompt quicker refunds (users reported immediate refunds after this).
- Request a refund by highlighting discrepancies like ingredient mismatches or product quality issues compared to the website.
- Provide clear photos as evidence of flaws or damages to make your case stronger.
- Send your complaint via email rather than phone for a written record.
- Be persistent with follow-ups if you don’t get a response initially.
- Use strong but polite language pointing out false advertising or safety concerns without being abusive.
- Return the product if requested but note that shipping costs usually come out of your refund.
- Time your refund requests soon after receiving the product, as delays can reduce chances of a refund.
- Escalate by mentioning consumer protection agencies if initial customer service does not resolve the issue.
- Check ingredient lists carefully and compare to what is advertised to find valid reasons for a refund request.
- Beware that company refunds may only cover purchase price minus shipping and tax, so prepare for partial refunds.
- Note that complaints about allergic or adverse reactions may not be covered under refund guarantees so focus your claims on product quality or discrepancies.
Why Do People Request Refunds from Beekman 1802
- Product defects
- Receiving incorrect items
- Dissatisfaction with product performance such as products being irritating to sensitive skin or not moisturizing as expected
- Subscription billing issues, including accidental charges or automatic renewals without prior notice
- Unused subscription or service
- Concerns about product quality degradation over time
- Dislike of product scent or other sensory attributes
- Returns not accepted for partial gift sets, leading to refund requests only for full gift sets
Beekman 1802 Refund Script
Script
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Hello Beekman 1802 Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered with my recent order. I noticed an accidental charge that I believe was not intended. Despite my enjoyment of your products, this oversight has caused some dissatisfaction on my end.
I kindly request your assistance in processing a refund for this amount. I appreciate your attention to this matter and look forward to resolving it promptly.
Thank you for your help!
Best regards,
Beekman 1802 Refund Policy
Beekman 1802 allows returns within 30 days of delivery, but customers are responsible for return shipping costs, which will be deducted from the refund. Refunds, minus a flat shipping fee, will be processed within 3 business days upon receipt of the returned items and may take up to 10 business days to appear in the original payment account.
The Easiest Way to Get a Beekman 1802 Refund
If you’re frustrated trying to get a refund from Beekman 1802—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
