Overview
Text Me at go-text.me is a service that lets you send unlimited free text messages and calls to phones in the US, Canada, and over 40 other countries. You can send texts, pictures, voice, and video messages, and even turn devices like an iPad or tablet into a phone. It allows you to have multiple phone numbers, including international ones, so it's easy to manage different numbers from one account. You can also use Text Me on multiple devices and start texting and calling for free with a new phone number. It's like having a phone with you even if you don't have a traditional phone plan.
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The information was taken directly from the official Text Me website, which clearly lists these main services in simple terms suitable for consumers.
How to Get a Text Me Refund: Step by Step
If you purchased through Google Play Store:
- Go to play.google.com and sign in with the Google account used for the purchase.
- Click your profile picture at the top right corner.
- Select Payments & subscriptions then click Budget & order history.
- Find the order for your TextMe subscription or purchase, and click Report a problem.
- Select the option that best describes your situation, such as unauthorized purchase or accidental renewal.
- Fill out the form, specifically stating that you want a refund for the TextMe subscription renewal or purchase.
- Submit the form and wait 1-4 days for a refund decision.
- Messaging tip: Mention if the subscription renewed without your knowledge or if the account was unused, as this increases your chances for a refund.
If you purchased through Apple App Store:
- Open a browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID used for the TextMe purchase.
- Locate your TextMe subscription or purchase in the list of recent transactions.
- Click Report a Problem next to the TextMe purchase.
- Select I want to request a refund as the issue.
- Choose a reason like subscription renewed without notice or unused account.
- Submit the refund request form.
- Messaging tip: Emphasize the unwanted renewal or lack of usage to improve your chances of success.
If you purchased directly through go-text.me:
- Email [email protected] within 30 days of purchase to request a refund.
- Include your purchase details and reason for refund in the email.
- Messaging tip: Clearly state that you did not authorize the charge or the subscription was unused or unwanted.
- Wait for a response from TextMe support regarding your refund request.
How to Contact Text Me
If you need assistance, here’s how you can get in touch with Text Me support team:
Tips and Tricks for Getting a Text Me Refund
- Be polite but firm: Start your communication politely showing understanding, but clearly state the issue and your expectation for a refund.
- Provide detailed evidence: Include screenshots, billing statements, or any proof of the problem and your payment to strengthen your claim.
- Request escalation: If the first support level is unhelpful, ask explicitly for your case to be escalated to a manager or higher support tier.
- Use timing to your advantage: Contact support during business hours and avoid weekends or holidays for faster and more serious attention.
- Mention chargeback or dispute options tactfully: Indicate you prefer to resolve it amicably but are aware of your rights to dispute charges through your payment provider if necessary.
- Follow up persistently but respectfully: If no response or resolution, send polite follow-ups every few days reiterating your issue and the urgency.
- Use clear and concise language: Avoid emotional or aggressive wording; focus on facts, the impact, and what resolution you want.
- Leverage app store or payment platform policies: Sometimes contacting Apple, Google Play, or your bank directly after initial attempts can trigger action from the company.
- Know the refund window: Act quickly, as many refunds are time-limited.
- Be aware of the official channels: Use the company’s official contact email provided for refunds (e.g., [email protected]) and customer support forms.
Why Do People Request Refunds from Text Me
- Subscription charges without service delivery: Users paying for plans but unable to text or call.
- Sudden loss of messaging ability: Subscribers suddenly stop receiving messages, affecting important communications.
- Unresponsive customer support: Lack of support response when users face service issues.
- App crashes and unusable service: Instances where the app crashes and users cannot use the service they paid for.
- Perceived fraudulent charges or overcharging: Complaints about being charged unfairly or repeatedly.
- Service quality inconsistent or degraded over time: Users report good service initially but problems arise later during usage.
Text Me Refund Script
Script
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Hello,
I hope this message finds you well. I am writing to address a billing issue I encountered with my account. I noticed an unexpected charge that I believe was made in error. I would appreciate it if you could review this transaction and consider issuing a refund for the amount charged.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Text Me Refund Policy
The refund policy of go-text.me specifies that refunds for in-app purchases (such as credits, numbers, and subscriptions) must be processed through either the Google Play Store or the App Store, depending on the device used. Users are required to contact the respective customer support and provide proof of purchase to initiate a refund.
The Easiest Way to Get a Text Me Refund
If you’re frustrated trying to get a refund from Text Me—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
